Shipping Policy

Hello! You have reached the Shipping Policy page of Texas Medical Store and we are delighted to have you here. We appreciate your decision to trust us for your healthcare needs. Our main goal is to give you a smooth and dependable shipping experience.

On this page, you will find detailed info about our shipping policies. These include the time it takes for your order to reach you, the methods we use for shipping, and the locations where we can deliver.

 

Shipping Methods and Carriers

Standard Shipping:

  • If you are not in a hurry, our standard shipping option is the most affordable. We use reliable companies like USPS, FedEx, and UPS to deliver your package. Depending on where you live, arriving in the USA and Canada can take 2 to 3 business days.

Expedited Shipping:

  • We have expedited shipping options through FedEx or UPS if you need your order a little faster. This way, you can get your package in the USA and Canada within 1 to 2 business days. It’s a great choice if you are excited to receive your items.

Overnight Shipping:

  • For the ultimate speed, choose our overnight shipping option. With this, you can get your order in the USA the next business day. This option might only be available for some locations or every order.

Shipping Locations

  • Texas Medical Store ships to locations within the United States and Canada. We do not currently provide international shipping outside of these regions.

Shipping Fees and Discounts

How much you pay for shipping depends on three things:

  1. The way you want your order delivered (called the shipping method)
  2. How much your order weighs
  3. Where you live (your delivery address)

When you check out, you will see a list of shipping options for your area. Each option has a different price.

Order Tracking and Notifications

  • Once your order is sent out, you will get an email confirming the shipment. This email will include a tracking number that you can utilize to check your package’s status and see where it is on its journey to your doorstep.
  • We also send email or text messages with updates about your order’s status and notifications about when it’s being shipped. This way, you are always informed about what’s happening with your order, from when it’s being processed to when it’s delivered to you.
  • In addition to the tracking number, we also provide regular updates about your order’s status and notifications about when it’s being shipped. We send these updates through email or text messages so you can stay informed about the progress of your order from when it’s processed until it’s delivered.

Shipping Restrictions and Regulations

  • Texas Medical Store follows all government and state authorities’ rules and limitations when shipping products. Some products might have special shipping restrictions based on what they are made of, what’s in them, or what the law says. We follow these rules strictly to ensure all orders are shipped safely and legally.
  • Our team is trained to identify and adhere to these specific regulations, ensuring that all products are handled and shipped in compliance with applicable laws and industry standards.

Shipping Support and Customer Service

  • Our friendly customer support team is here to help you with any questions or problems with shipping.
  • If you are still determining which shipping option to choose, how long it will take for your order to arrive, or how to track your package, just call us at 1-855-547-1503 or email us at sales@texasmedicalstore.com.
  • We are also here to help if you have any problems with your shipment, such as if it is lost or damaged.
  • We want you to be happy with your shipping experience, so we’re committed to providing you with the best possible customer service.